Privacy Policy

Effective Date: April 21, 2024
Last updated: September 11, 2026

Douglas Construction

Douglas Construction LLC ("us", "we", or "our") respects the privacy of our users ("you" or "your"). This Privacy Policy describes the information we collect through our website (www.douglasconstruction.net) and how we use and disclose that information.

Information We Collect

We collect the following information when you submit a contact form on our website:

Name
Address
Email Address
Phone Number (including mobile number)
Project Description

We do not collect any sensitive personal information such as social security numbers, credit card details, or passport information.

Text Messaging (SMS) Communications

Douglas Construction may contact you by text message (SMS) about roof inspections, estimates, scheduling, project updates, service appointments, insurance claim coordination, billing, and — where you have agreed to receive them — occasional promotional offers.

How We Obtain Your Consent

We only send text messages to mobile numbers we have permission to text. You may give that permission by:

Submitting a form on douglasconstruction.net that includes a checkbox or notice stating you agree to receive text messages from Douglas Construction at the number you provide;
Providing your mobile number to a Douglas Construction representative by phone, in person, or at your property and agreeing to be contacted by text;
Texting us first at a number we publish;
Entering into a contract or work agreement with Douglas Construction in which you provide a mobile number for project communications.

Consent to receive marketing text messages is not a condition of purchasing any product or service from Douglas Construction.

Message Frequency

Message frequency varies and depends on your project and your interaction with us. Customers with an active project typically receive 2–8 messages per month related to that project as it progresses. Promotional message frequency is limited.

Costs

Message and data rates may apply. Douglas Construction does not charge for text messages, but your mobile carrier's standard rates apply. Contact your carrier for details about your plan.

How to Stop Receiving Messages

Reply STOP to any text message from us at any time to opt out. You will receive one final message confirming that you have been unsubscribed, and we will send no further texts to that number unless you opt in again.

Reply HELP to any message, or call us at (833) 895-7663, for assistance. You may also ask any Douglas Construction representative to remove your number from text communications.

Delivery

Message delivery is subject to your mobile carrier and network conditions. Douglas Construction is not liable for delayed or undelivered messages. Carriers are not liable for delayed or undelivered messages.

Sharing of Mobile Information

No mobile information will be sold or shared with third parties or affiliates for marketing or promotional purposes. Mobile opt-in data and consent are never shared with third parties for their own marketing.

Mobile phone numbers may be shared with service providers who act on our behalf solely to deliver messages or operate our business systems, for example our messaging platform or customer management software. Those providers are contractually restricted from using the information for any other purpose.

Questions

Douglas Construction
3070 Buford Highway, Buford, GA 30518
(833) 895-7663
douglasconstruction.net

How We Use Your Information

We use the information we collect to:

Respond to your inquiries and requests for service.
Provide information about our services.
Send you promotional email or marketing materials (with your consent).
Improve our website and services.

Disclosure of your information

We will not sell, rent, or share your information with third parties without your consent. We may disclose your information to third-party service providers who help us operate our website and provide our services. These service providers are contractually obligated to keep your information confidential and use it only for the purposes for which we disclose it to them.

We may also disclose your information if we are required to do so by law or in the good faith belief that such disclosure is necessary to:

Comply with a legal process.
Protect our rights or property.
Protect the safety of others.

Data Retention

We will retain your information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

Your Rights

You have the following rights with respect to your information:

Access: You have the right to request a copy of the information we hold about you.
Correction: You have the right to correct any inaccurate information we hold about you.
Deletion: You have the right to request that we delete your information.
Objection: You can object to receiving marketing communications from us.

If you wish to exercise any of these rights, please contact us.

Children's Policy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and you believe that your child has provided us with personal information, please contact us. If we learn that we have collected personal information from a child under the age of 13, we will delete that information from our systems.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us via contact page.